I am a versatile, operations-focused professional with experience across hospitality, public service and technical environments. I bring together strong people skills, analytical thinking and hands-on problem-solving to support reliable day-to-day operations and a positive customer experience.
My background spans team leadership, frontline management, development and data-led decision-making. I’m confident improving systems, streamlining workflows and using technology to make processes clearer, faster and more efficient for both staff and customers.
Calm, organised and people-centred, I work well under pressure and communicate clearly across teams and stakeholders. I’m motivated by roles that require adaptability, initiative and a balance of practical delivery and continuous improvement in fast-paced, service-driven settings.